BPI Pioneers Audio Payment Confirmation with Soundbox Innovation
The Bank
of the Philippine Islands (BPI) introduces Soundbox, the first audio-based
payment confirmation device in the Philippine banking industry. This
breakthrough innovation provides real-time audio confirmation for payments made
through BPI OneQR, enabling business owners to further streamline payment
process and improve overall customer experience.
Traditionally, QR code payments require merchants to confirm transactions with customers via SMS notifications. Soundbox improves this process by delivering instant voice alerts for successful payments. This clear and distinct sound ensures that both the merchant and the customer receive immediate confirmation for the successful transaction, offering both merchants and customers a faster payment experience.
The
audible alerts allow the sellers to speed up the payment process and cater to
faster checkouts, enabling merchants to process more transactions, especially
in high-traffic environments. The compact design and voice confirmation
features also make Soundbox devices ideal for a range of businesses – from
small street vendors to large retail chains – providing a consistent customer
experience.
BPI plans to expand the deployment of Soundbox to high-traffic sectors such as food and retail, addressing the needs of businesses that experience high customer volume and long queues.
As a
pioneer in the Philippine banking sector, BPI continues to lead the way in
digital transformation, offering innovative solutions to enhance customer
experience and support merchants in streamlining operations.
The
addition of Soundbox to BPI OneQR, the bank’s real-time payment solution, is
another step forward in BPI's mission to provide accessible, efficient, and
secure financial solutions.
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| Soundbox device enables merchants to streamline payment process with audio confirmation of successful transactions. |
Traditionally, QR code payments require merchants to confirm transactions with customers via SMS notifications. Soundbox improves this process by delivering instant voice alerts for successful payments. This clear and distinct sound ensures that both the merchant and the customer receive immediate confirmation for the successful transaction, offering both merchants and customers a faster payment experience.
BPI plans to expand the deployment of Soundbox to high-traffic sectors such as food and retail, addressing the needs of businesses that experience high customer volume and long queues.
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