Discovery Hospitality Corporation (DHC), a
leading hospitality brand, introduces cutting-edge property management services
that are set to transform the industry. DHC, known for its acclaimed and
award-winning properties, demonstrates a comprehensive and dynamic approach
that endures throughout time, emphasizing innovation, sustainability, and
exceptional guest experiences.
For more than two decades, DHC has always
been a game changer in the industry. From pioneering serviced residences in the
heart of Ortigas with Discovery Suites, to establishing luxury resorts in
Boracay Island with Discovery Boracay, to towering along Ayala Avenue with
Discovery Primea, and to elevating island travels and becoming sea guardians
with Discovery Coron—these are just the few milestones of the group that paved
the way for its name to be set on top of the tourism landscape. DHC has always
done it right with products that speak and breathe quality, innovation, and
brand love.
Trailblazing
Property Management
The time right now has been fast and
constantly changing more than ever. Managing these household brands, DHC pivots
its business to collaborate with organizations the share the same values of
bringing forth the best of Filipino hospitality. Its wide range of property
management services are tailored to meet the dynamic needs of various property
types, including resorts, hotels, and hostels. Everything from operational
management and marketing to guest services and maintenance is provided,
leveraging digital technology and advanced solutions to ensure the highest
level of efficiency and guest satisfaction.

The strategic emphasis on digital transformation
and increasing direct bookings is a major factor in its success as a property
management company. By enticing visitors to make direct reservations via
intuitive online channels, DHC not only increases process and operational
efficiency for the hotels but also fosters closer, more personal links with
guests. This approach has significantly increased direct bookings to 77% of
revenue, well above the regional average, highlighting the brand's ability to
foster loyalty, enhance guest experiences, and cultivate brand love.
At the heart of DHC’s property management
services is a commitment to delivering exceptional guest experiences. This is
the core of what makes DHC properties loved and considered home by their
guests. With its standard of service and the famously known "Service
That’s All Heart," every interaction and experience is personalized. From
extending thoughtful gestures to prioritizing guests’ well-being and happiness
to ensuring they leave with lasting memories, all have been the pillars of what
makes the group iconic.

DHC’s core also focuses on responsible
tourism. Its policies include ensuring that green initiatives and eco-friendly
practices are implemented. Further to this drive, the group engages with local
communities and runs social responsibility programs to uplift and empower the
locales they are part of.
Numerous
distinguished honors that highlight DHC and its properties' dedication to
excellence are indicative of their unwavering commitment to its core ideals.
Among the noteworthy honors are the World Travel Awards' Leading Beach Resort
designation for Discovery Boracay, Travel+Leisure Luxury Awards' list of the
best Island Resorts for Discovery Coron, and World Business Outlook's
designation of DHC as Leading Hospitality Brand.

Under this
program, two new resorts have already stood on solid ground and established
their properties firmly. The Signature Collection brand launched Manami Resort
in Sipalay, Negros Occidental, highlighting the destination as a sought-after
luxury resort off the beaten path. Discovery Samal, located in the south, is
the first property to feature the redesigned Discovery Resorts brand. It offers
a vast resort that spans Davao City and provides a wide range of island
activities, fulfilling every traveler's ideal vacation.
Looking
ahead
Discovery Hospitality is known as a
trailblazer in the industry, always standing first in line to enhance
technological integration and continue to provide exceptional guest
experiences. The group prides itself on having brands that cater to any type of
wanderer—Discovery Resorts for stunning destinations, Primea for luxury city
hotels, Kip&Kin for the young and vibrant, and Signature Collection for
unique stories. And with its globally-recognized thought leadership and expanding
property management services, explore new opportunities for growth, be part of
this exciting journey in creating remarkable hospitality experiences, and drive
the industry forward.
Interested organizations may contact DHC’s
Senior Vice President and Head of Sales and Operations, Lynette Ermac, at lynette.ermac@discoveryhospitality.com.
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