FedEx Express (FedEx), a subsidiary of
FedEx Corp. (NYSE: FDX) and one of the world's largest express transportation
companies, has expanded its FedEx Authorized ShipCenter (FASC) locations in the
Philippines. Customers can now enjoy even greater
flexibility and convenience by dropping off their packages at 792 2GO outlets,
335 SM Business Centers and 25 Alfamart stores across the country, at no extra
cost. Select Alfamart stores also offer self-collection services.
Customers who opt to ship their FedEx
packages at a 2GO outlet can log into the 2GO app from their mobile devices,
input their shipping details, and ship their packages without having to print
out any documents. FedEx customers can also choose to have their packages
delivered to participating Alfamart stores through FedEx Delivery Manager, a FedEx tool that allows customers to customize their delivery date
and location. This enables customers, who may not be available to receive their
delivery, the option to select an Alfamart store closest to their home or
workplace for collection at their convenience. At the same time, SM offers drop-off
service for FedEx packages at any of their business centers making
international shipping easily available to more Filipinos.
“At FedEx, it is our goal to deliver
outstanding experiences for our customers by making it easier and more
convenient for them. Through collaborations such as these, we are creating more
possibilities for local businesses and e-tailers to offer their customers a
differentiated experience by giving them greater control of when and where to drop
off and pick up their packages. The service enhancement will bring significant
benefits to the fast-growing e-commerce sector, and offer better flexibility
for consumers,” said Maribeth Espinosa, managing director of FedEx Express
Philippines.
FedEx
Philippines’ FASC initiative is fueled by the continuous growth of e-commerce
in the country. In 2023, the Philippines’ e-commerce market is expected to
surge by 22.9% to US$12 billion and achieve a CAGR of 17.9%, reaching over US$19
billion by 2026. The expanded FASC network
helps to ensure efficient delivery of goods to people and businesses while
contributing to the country’s global e-commerce network.
Enabling
customers to personalize their delivery preferences remains a key focus for
FedEx in the Philippines. In October 2022, FedEx introduced the option for
customers to receive delivery notifications and customize their delivery
options through WhatsApp.
To learn more about FedEx drop-off and pick-up
services, please click here.
https://www.globaldata.com/media/banking/online-shopping-rising-internet-penetration-lead-philippines-e-commerce-17-cagr-2025-forecasts-globaldata/
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