Cardinal Santos Medical Center (CSMC) was
awarded for its platinum accreditation by Investors in People (IiP) at the
recently concluded concourse and awarding ceremony “The Keys to
Culture-building: More than Just a Nice Place to Work!”. The event was held via
Zoom on Oct. 28, Friday.
CSMC’s very own VP and Head of Human
Resources, Ms. Maria Louzel “Lucky” Diaz-Tiozon, was a keynote speaker for the
concourse, where she discussed the various implementations done by the hospital
in order to enhance and maintain the well-being, morale and performance of its
employees, medical staff and patient community. This included the hospital’s
Nursing Career Development Program which aims to transform nurses into globally
competitive professionals through circular migration; the Psychosocial Wellness
Program which was the institution’s response to the growing burnout faced by
frontliners during the height of the COVID-19 pandemic; the WebiCon series that
sought to educate and inform the public on various medical ailments, treatments
and prevention measures and many others.
“Our most important role as leaders is not to
be perfect or ‘always on’, but to truly make health and safety part of our top
priority,” said Diaz-Tiozon during her talk. “Everything that we do today, our
efforts, our hard work and our perseverance is imbued with the hope that we are
creating value for all our stakeholders [and] that by addressing the needs of
all concerned, we are demonstrating our own value as stewards of our hospital.”
After the concourse, the program proceeded
with the awarding ceremony, where CSMC’s President and CEO, Mr. Raul C.
Pagdanganan, received the platinum award.
“Allow me to thank Investors in People for
recognizing our efforts in building our community of Caring Cardinal Leaders. I
can proudly say that we have successfully continued to serve patients with
world-class service and care,” said Pagdanganan. “This award further
strengthens our commitment to investing and engaging with our people, and this
reaccreditation is a testament to how well we take care of our people and drive
teamwork in achieving our goals.”
CSMC partnered with IiP almost a decade ago,
and had undergone several rounds of reaccreditation through the years. The
hospital was able to achieve its Gold status in 2019, and this year, was
finally able to secure the Platinum status. Cardinal Santos is only the fifth
institution from the Philippines to receive the highest level bestowed by IiP.
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