Ana Maria Aboitiz Delgado will take on leadership of
UnionBank of the Philippines from Edwin R. Bautista, current President and CEO,
whose 27-year career saw UnionBank go from becoming the front running
digitalized bank in the country to setting it on a path to become a retail bank
leader. Bautista declares “Mission accomplished!”
In 2022, Bautista was asked to extend his term and complete
two major milestones – the successful acquisition and migration of the Citibank
Philippines retail business to UnionBank platforms and to ensure a qualified
and ready successor by 2025.
Two years after winning the bid for Citi Philippines’ retail
business assets, UnionBank completed the migration of Citi accounts last March
25, 2024.
Delgado joined UnionBank as a management trainee in November
2003. Over the course of her career, she led the business development of SME
Banking and Retail Consumer Finance, which included credit cards and loans. She
was likewise tasked to lead the design of the customer experience across the Bank’s
physical and digital touchpoints that will differentiate UnionBank from other
traditional banks.
Last July 1, 2023, SEVP Ana Delgado expanded her role to
head the Bank’s Institutional Banking business on top of heading Customer
Experience and Digital Channels and serving as a Director of the UnionBank
Board and as Chairman of the CitySavings Bank board.
Delgado is widely credited for leading UnionBank’s digital
retail banking innovations such as the digital bank branch model and UnionBank
Online. “
We are looking forward to taking UnionBank to greater
heights with Ana at the helm. Her experience and expertise will allow her to
lead the Bank’s continued digital transformation which was started by Edwin and
has put UnionBank on an accelerated road towards its aspiration to be a great
retail bank.”, shared Erramon Aboitiz, Chairman, UnionBank Board of Directors.
Bautista confidently hands over UnionBank’s leadership to
Delgado effective January 01, 2025, to take the Bank to its next level of
growth. With now over 15 million customers as part of its growing retail base,
Delgado’s expertise around customer experience design and digital innovations
will no-doubt build on the strong foundation that Bautista leaves the role
with.
Edwin Bautista will remain part of UnionBank’s Board of
Directors to help ensure a smooth leadership transition.
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