Union Bank of the Philippines (UnionBank) continues to reap
the rewards of its digital advocacy as it collected notable recognitions at The
Digital Banker’s Global Retail Banking
Innovation Awards recently held at the Raffles Hotel in Singapore.
UnionBank was the first Philippine bank to launch an app
for SME’s and “UPAY for MSMEs” won as the “Best Smart Payments Solution by
an SME Bank” for the Bank’s sustained growth in active merchants on the
platform with its 108% increase in 2022. “UnionBank’s TECH UP Pilipinas
nation-building advocacy initiative to advance financial accessibility in the
country though digital innovations is a commendable” said The Digital Banker in
its citation. UnionBank’s digital transformation began long before the onset of
the global pandemic and continues as its defining roadmap on its Great Retail
Bank journey. It has harnessed the power
of digital technology to expedite financial inclusion and cascade the benefits
of economic growth for the country.
“This award is a testament to UnionBank's commitment to
Tech-up the nation,” said Institutional Segment Marketing Head, Dino Velasco IV .
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Justin Richmond T Dy Senior Relationship Manager & Vice President, for Financial Services and Insurance Brokerage |
In the “People Awards” category, The Digital Banker bestowed
the “Best Relationship Manager of the Year” to a UnionBank Senior Relationship Manager & Vice President,
for Financial Services and Insurance Brokerage. For “successfully generating a
total revenue of PHP 21.5 million (USD 430,000) for the bank” and “consistently
building his HNW base, growing it by 11% through strategically engaging with
clients, and ensuring their portfolios are informed by current market insights
and views”, Justin Richmond T Dy was conferred the award.
“This recognition serves as a reminder of the
responsibility that we have to uphold the highest standards of excellence and
integrity in the world of wealth management.” said Justin Dy.
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Therese Chan Director, Head of Wealth Management and Brokerage |
Capping
off UnionBank’s award haul for the night was the “Retail
Banker of the Year – Philippines” that
was won by Director, Head of Wealth Management and Brokerage, Therese
Chan. The Digital Banker recognized Ms.
Chan for ‘successfully leading the franchise through a period of change,
her ability to manage employee concerns, while focusing on the overall client
experience, that were critical in driving client engagements, allowed the Bank
to retain its base, while securing record growth of 65% of new-to-bank HNW
clients in Q4 2022, Therese's, pro-active step of shifting sales scorecards to
shift to client consent led initiatives over a three month period was essential
in sustaining business momentum.”
“I want to extend the award win to the Consumer
Wealth team of UnionBank, for taking care of both Citi PH HNW clients and now
the larger HNW team.” said Therese Chan upon accepting the award.
The Global Retail Banking Innovation Awards
(GRB Awards) are the pinnacle of excellence and exist to recognize the
world’s leading banks that are pioneering product and service innovation. These institutional
and people awards highlight UnionBank’s critical role in shaping the banking
industry's future. The consistent
recognitions from prestigious local and regional award giving bodies
exemplifies its unwavering commitment to innovation and excellence in providing
world-class banking solutions to its valued customers. On its journey to become
a Great Retail Bank, UnionBank is determined to be an enabler of the
Philippines’ bid to be a G20 country by 2050.
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