A New Experience awaits at Concentrix Ayala North Exchange

In corporate world nowadays, as Millennials continue to build up for the workforce around the globe, having good compensation and ideal position is now not enough to retain each one of them. Given their developing Adversity Quotient (AQ), and Grit Gauge of this new generation, companies now develop various programs and offer a more engaging work environment for these people to make them feel belong to the environment they are revolving in.

Taking their employees to "A New Experience," Philippines’s undisputed largest private employer, Concentrix Philippines, unveils recently its newest center for leadership and performance. Dubbed as its 45th site, they officially opened Concentrix - Ayala North Exchange in Makati City.

Stephan Daoust
SVP and Philippines Country Leader

“Concentrix is fanatical about its clients and staff. We leave no stone unturned in terms of providing the best work environment possible. Being in the customer engagement business, our most important asset are our people. Infrastructure and facilities are designed to work with and around the needs of our staff. So we invest a lot in making every square foot of space comfortable and conducive for our employees to succeed,” says Stephan Daoust, SVP and Philippines Country Leader.

From a single Philippine site operation in 2007, the company grew to 45 sites in 2019 and in-country leadership status. Its newest site, the Ayala North Exchange (ANE), operates 24 hours, 7 days a week. It has about 24,000 square meters of floor space that caters to approximately 3,000 employees and functions and houses a global command center, innovation hub, as well as executive and support staff offices aside from operations.

Stephan Daoust, SVP and Philippines Country Leader, 
and Larah Sta. Maria, Senior Director of Training and Quality

Concentrix is the world’s second largest customer experience solutions company, providing customer engagement, analytics and consulting, automation, and other high-value services and solutions. More than 225,000 employees run its operations in over 40 countries across six continents. Locally, the company has approximately 90,000 of these top notch global talents providing an array of services throughout its clients around the globe.

Ayala North Exchange-based employees work in sales, customer service, technical and back office support, servicing Concentrix’ global clients in automotive telematics, communications, utilities, retail, eCommerce, technology, and banking.

Moreover, as part of its newest site launch, Concentrix Philippines also announced its latest brand campaign: #BiggestBoldestProudest

In line with its newest site and brand campaign, Concentrix ensures the Ayala North Exchange facility does not only have production and training rooms – but truly has lifestyle-integrated surroundings, including sleeping pods, site clinics, lactation rooms and a wellness center.

“We want to provide state-of-the-art facilities with flexibility in mind. Our spaces are deliberately designed for the perfect blend of functionality, productivity, and creativity. The Ayala North Exchange office offers just that – a new experience – true to the Concentrix brand identity of being ‘different by design,’” Daoust added.

Concentrix Philippines is set to expand in further areas in the Philippines in the coming years and will continue providing A New Experience it to its clients and staff . Concentrix gain industry leadership and recognition such as PEZA Outstanding Employer, Best Employer Brand Award in the Philippines by World HRD Congress as well as Best Company to Work for in Asia at the Asia Corporate Excellence & Sustainability Awards.

Find out more about Concentrix Philippines by visiting their official website www.concentrix.com. You can also follow them on their official social media account for latest news and updates: Facebook, Twitter and Instagram.

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